Rail Travel Assistants
Rail travel assistants issue, collect and inspect travel tickets, provide information and assistance to railway passengers, operate train doors, and perform a variety of duties on station platforms in connection with the arrival and departure of trains and the movement of goods and passengers, and on trains to ensure the safety and comfort of passengers.
£34,486
Median Salary
New workers start around £21,525. Normal pay is £34,486 per year. Highly experienced workers can earn up to £70,698.
Daily Tasks
- Inspects and issues tickets on trains, deals with passenger enquiries, and takes charge of goods being transported on train.
- Checks control panel operation before start of journey, operates train door controls and signals to driver to start or stop train.
- Attends to the safety, welfare and comfort of passengers on trains and manages train crew.
- Assists passengers with special needs to board and leave trains.
- Loads and unloads mail, goods and luggage, operates lifts and hoists and drives small trucks.
- Helps with passenger enquiries and makes announcements over a public address system at stations.
- Examines and collects tickets at the ticket barrier of a railway station.
Skills employers are asking for
- Active Listening
- Critical Thinking
- Reading Comprehension
- Learning Strategies
- Writing
- Monitoring
- Speaking
- Active Learning
- Mathematics
- Science
Related Courses
Tourism and Hospitality - Level 2
Learn about the hospitality trade with our Tourism and Hospitality - Level 2 course!
Length: 1 Year
Study: Full-Time
Start date: 1st September 2025
Location: Kidderminster College
Tourism and Hospitality - Level 3
Explore the hospitality and tourism industry with our Tourism and Hospitality - Level 3 course!
Length: 2 Years
Study: Full-Time
Start date: 1st September 2025
Location: Kidderminster College